Phone Number: (781) 421-3107
Fax: (781) 421-3108
Use License 

Aroyan Inc. grants you permission to view this Site and to print individual pages from this Site for your own use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site.

Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to Aroyan Inc. that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Other than this agreement and agreements between you and Aroyan Inc. relating to the sale of products or services to you through this Site, Aroyan Inc. will not enter into any agreement with you or obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.
 
Product Orders 

While we will use our best efforts to fulfill all orders, Aroyan Inc. cannot guarantee the availability of any particular product displayed on this Site. Aroyan Inc. reserves the right to discontinue the sale of any product listed on this Site at any time without notice.

The prices displayed on this Site are quoted in U.S. dollars and are valid and effective only within the United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. Aroyan Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

All Orders Placed Before 1:00 PM EST, will ship the same day. If you need a next day air order shipped after 1 PM, please call and we can see what the options are at that time to ship on the same day.

For further information about purchasing products from Aroyan Inc., please read our Product Return Policy carefully.

 

 Return Policy
Aroyan Inc. wants you to be satisfied with your purchase. Prior to making a purchase, please carefully review the product specifications and supporting drawings to ensure you receive exactly what you need.  Please note that there are no returns allowed on custom orders or orders totaling less than $100 USD (excluding shipping and handling). Also please note that once an order has shipped, any cancellation of that order or refusal of delivery is considered a return and all return terms apply.
 
The process is a simple 3-Step Process
  • Contact us at engineering@aroyaninc.com  Please include your original order number, what product you’re returning, the reason you are returning the item and your name and billing zip code. We will E-mail you the necessary RMA.
  • Ship the product back to us in the original, undamaged manufacturer’s packaging.
  • We will issue a credit, less 25% restocking fee, after inspecting the returned item, contingent on the return meeting our return terms listed below.
Return terms:
  • Eligibility: No returns will be allowed on custom orders (products manufactured to your specifications) orders totaling less than $100 USD (excluding shipping and handling). If an order has been shipped, any cancellation of that order or a refusal of a delivery is considered a return and all return terms apply.

  • Restocking fees: If we make an error processing your order, we will pay for the return shipping. If you make an ordering error, you will pay a 25% restocking fee plus the shipping expense to return the item. This restocking fee will be charged to the credit card used in placing the order.

  • Product Condition: All returned products must be in the original, undamaged packaging and in the original condition. It must not have been installed or modified. All components, screw packs, documentation, etc must be included. Note: If the manufacturer’s packaging is damaged, marked-up or soiled, we can not resell the product and no credit will be issued.

  • Time Frame: You have 15 days to return a product using the issued RMA. After that period the RMA is void. You may return a product up to 60 days after receiving the order, provided an RMA is requested and authorized. Only one RMA will be approved per order

  • Shipping Method: If the product is damaged when we receive it, no credit will be issued. As a result we strongly recommend shipping the return through the same carrier we use and insuring it for the full price you paid.
    Note on Shipping Damage: Occasionally a product is damaged in route to you. Your shipment is insured for its full value. By refusing the shipment or, signing for it as "damaged" the carrier is required to pay for the damage. If you simply sign for the shipment "as is" this relieves the carrier from responsibility and leaves you with a worthless shipment. 

  • Credits: Once we have received your return, we issue a "Credit Memo". This form is emailed to you and details the item(s) purchased, full purchase price, and deductions for shipping or restocking fees. Your refund will be issued to your credit card within 10 business days.

  • Modifications: This returns policy may be amended at any time by Aroyan Inc.

All returns must be addressed as follows:
Aroyan, Inc.
ATTN: RMA # _______
1423 Bedford Street Unit 1
Abington, MA 02351

      Copyright 2017,  Aroyan Inc, 1423 Bedford Street, Unit 1, Abington, MA 02351         info@aroyaninc.com